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Stunning view from club house of golf course and lake

Frequently Asked Questions

Is the resort Pet Friendly?

Please note our resort facilities and rooms are not pet-friendly.

How far is the closest beach?

It is roughly a 25-minute drive to Shelly Beach from our resort which offers beautiful views, local cafes, and perfect swimming conditions year round.

How far is Kooindah Waters from Sydney & Newcastle?

Mercure is only 90 minutes from Sydney and 45 minutes south of Newcastle. This makes us the perfect location to escape the hustle and bustle of the city for a relaxing Central Coast getaway.

Do you offer a courtesy bus?

Unfortunately, we do not offer a courtesy bus service, however, we do have a great Taxi and Uber service available on the Central Coast. See Taxi's here and Uber's here.

What are your restaurant hours?

See our restaurant hours below:

Monday - Friday:
Breakfast: 7am - 10am
Lunch: 11am - 5pm
Dinner: 6pm - 9pm

Saturday - Sunday:
Breakfast: 7am - 11am
Lunch: 11am - 5pm
Dinner: 6pm  - 9pm

View more information around our restaurant here.

Do you have room service available?

We do offer room service where you can enjoy the best of Karinyas Restaurant in the comfort of your room. View our menus and how to order here.

How far away are the closest shops?

The closest shops are only a 5 minute drive from our resort. There is a Coles, Aldi and IGA all at the main city centre in Wyong with a range of other shops available such as chemists, petrol stations and a train station.

What are the Check in and Check out times?

Check in is 2pm and Check out is 10am.

What are the facility opening hours?

Pools: 6am - 9pm
BBQ Area: 6am - 9pm
Kids Playground:  6am - 9pm
Gym: 6am - 9pm
Tennis Courts: 6am - 9pm

See more information around our facilities here.

Do you offer complimentary car parking?

Our car parking is complimentary for all guests staying at our resort. There is plenty of car parking that is conveniently located next to all of our rooms for easy accessibility to and from your car.

Reception opening hours?

Our reception is staffed 24 hours a day, 7 days a week for your convenience.

Do you sell gift vouchers?

We offer online gift vouchers that can be used for accommodation, at our restaurant or for special accommodation offers. Please view all of our gift voucher options here.

What room types do you have?

We offer a wide range of different room types to suit your individual needs View our entire range of accommodation options here. We currently offer the below:

Standard King Room
Golf View Standard King Room
One Bedroom Apartment
Two Bedroom Apartment
Three Bedroom Apartment

Do you have accessible rooms?

At Mercure Kooindah Waters Resort we do offer accessible rooms in our Standard Kings and One Bedroom Apartments. Please contact reception for more information around our accessible rooms.

Can resort guests play on your golf course?

All guests who stay at our resort are welcome to play at Kooindah Golf Club for a fee with pre-bookings essential. Find out more information about Kooindah Golf Club here.

Do you have a Day Spa?

We have Wildfire Day Spa open Monday-Saturday 9-5 pm for all your relaxation needs. More information about Wildfire Day Spa here.

Do you have items available to purchase at reception?

We do have a reception shop with a variety of different items you may need during your stay with us such as sunscreen, snacks, bug spray, and more. Please head to reception if you need to purchase anything throughout your stay.

 What are some fun things to do in the local area of Kooindah Waters?

The Central Coast is a beautiful place to visit with so many exciting things to do to fill up your days such as a relaxing walk or a thrilling adventure. We have chosen some of our favourite things to do on the Central Coast and listed them here, so you will have the perfect guide to the Central Coast.

Do you hold conferences and events at your venue?

Our resort has been holding conferences, meetings, and events for many years. We have a vast amount of experience organising events and are in the perfect location on the Central Coast. We have five beautiful meeting rooms that are filled with natural light and are very spacious for a large number of delegates. To learn more about our conference venues, view here.

Do you hold weddings?

Mercure Kooindah Waters are the experts in Central Coast weddings and have helped hundreds of couples have the most perfect day. Our beautiful Central Coast venue has everything in one location so you and your guests do not have to leave. View our wedding packages, view our photos, and fill out an enquiry form to start planning your Central Coast wedding.


For any other resort information contact our reception:

P: 02 4355 5777

Send an online enquiry